Empowering Human Excellence: Unleashing Your Full Potential. Learn to Thrive

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Thrive with Ease: Unleash Your Potential and Exceed Expectations with a Proven System to Overcome Stress and Burnout!

Your leaders, teams, and workforce are the backbone of your organization. They are capable of achieving extraordinary things when they are at their best. The question is, how do you transform your self and your culture to unlock their full potential?

Introducing the MSHH formula – a six-month program designed to provide continuous training and coaching based on the latest research in neuroscience, neuropsychology, neurocardiology, epigenetics, and biology. With our program, you will gain access to an abundance of tools, techniques, and practices that not only help your staff unleash their full potential at work but in their personal lives as well.

We understand that change is never easy. That’s why our team of experienced healthcare leaders and practitioners partner with you to ensure that you and your staff successfully execute any change initiative. When your leaders and teams operate from a place of possibility, they work without resistance, leading to successful implementation of past initiatives.

Participants in our program report breakthrough shifts in their ability to solve problems faster and outside of the current box. This leads to elevated performance and a newfound sense of compassion, patience, stress reduction, peace of mind, collaboration, innovation, and conscious leadership.

Let the MSHH formula empower your team to reach new heights and unlock their full potential.

Ready to Explore How the Mshh Formula Can Help Your Organization Thrive?

Set Up Your Free 30-Minute Discovery Call Now

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What Clients are Saying:

“I am thoroughly satisfied with the outcome of this workshop to help my team create our new future. In the 60 days post workshop, 100% of my team confirmed they have been able to apply what they learned.  I know that this workshop and the impact it’s had on the team has been a factor in getting them back on track and focused to deliver on our vision and strategy.”

Marie Quinton

Operations Manager, Cisco

“[This] helped me understand why it’s so hard for humans to change, and gave me tools to overcome that challenge. The program cultivated my interest in Neuroscience and inspired me to apply its concepts in my day-to-day life, which is making a big difference."

Natalia Correa

Research and Insights Manager, Google

"Being a more conscious leader allowed [my staff] to recognize when they were living in survival mode, which left them being less productive, ineffective team members who lacked creativity, and were adverse to taking risks… and shifted them into creation mode to become more proactive, effective and coherent team members.”

Eduardo Gutierrez

President and General Director, IBM, Mexico

“This training taught us what change is and how to use the power of our brain to create and sustain it.  The simple, down-to-earth approach enabled our leadership team to shift our mindset to enable a greater level of creativity and innovation to face the challenges awaiting us… We developed communication and relationship skills to apply to the unique opportunities we faced. We dared to be different. Our people feel different, which has greatly contributed to our unprecedented success… We created better, more thoughtful leaders.”

Peter Edge

President and CEO, RCA Records/Sony Music

Case Studies

Baptist Health
Kaiser Permanente
Mayo Clinic
Riverside Medical Center
Bloomington Health
Delnor
Methodist Health System
Mindset Shifts Happen Here

We partner with you to ensure the teams and individuals you empower to execute on your top initiatives are operating from a state of creation and possibilities, not from a place of survival, burnout, and exhaustion.

Headquartered in Chicago and San Diego, USA

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Ready to Explore How the Mshh Formula Can Help Your Organization Thrive?

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Ⓒ 2024-25 Mindset Shifts Happen Here - Mshh Formula. All Rights Are Reserved. Website by: Mary Lee Weir

Baptist Health
Baptist Health Network implemented a Caritas HeartMath program, which integrates the Caring Science theory with HeartMath’s science and techniques and emphasizes caring-healing for practitioners and patients alike.
Continuity of Benefits
  • Baptist Health leaders were intrigued to learn that in previous studies, HeartMath participants reported that the benefits of using these tools did not decrease after 6 months for 85% of participants
  • Baptist Health leaders wanted to verify this in their hospital culture
  • They settled on three data points:
    • Before training baseline
    • Second at 1 month
    • Third at 1 year
Sustainable Improvements

Data 1 Month:

  • 9 metrics of Engagement increase, such as gratitude, motivation, goal clarity, communication effectiveness, positive outlook, and productivity
  • 6 metrics of Stress decreased, including fatigue, anxiety, depression, anger management, and resentfulness

Data 1 Year:

  • 13 metrics of Engagement continued to increase
  • 6 metrics of Stress continued to decrease

We felt that HeartMath, with its heart-centered methods, gave our staff a technique and tool to connect them to Dr. Watson’s caring theory. The Caring Theory and HeartMath complement each other and together, they give you a more robust way to approach a caring environment.

Diane Raines, Senior VP, Chief Nursing Officer
Kaiser Permanente
Kaiser Permanente Northern California’s Home Health and Hospice Continuum worked with HeartMath to design a study that reduced staff stress, increased staff resilience and improved member satisfaction.
Goals of the Caring Science and HeartMath™ Program
  • Reduce staff tension and stress created by uncertainty and fast paced innovations
  • Enhance self-care, creativity, ease and resilience
  • Guide staff to become authentically present when providing care
Reduced Staff Stress:

Statistically significant reductions in Stress Related Measures (p < .001) Fatigue, anxiety, depression, anger management, resentfulness

Increased Member Satisfaction:

HH-CAHPS “rate agency 9 – 10” scores improved 1.7
percentage points – to 83.6%.

* Member satisfaction with care was measured using the Home Health Consumer Assessment of Healthcare Providers & Services (HH-CAHPS)

Caring Science and HeartMath™ was an effective leadership strategy to support the Continuum and its staff within a constantly evolving healthcare environment

Mary Lush, PhD, RN, Quality Program
Mayo Clinic
Mayo Clinic, Arizona - published research study – nurses in oncology practiced HeartMath techniques and experienced improved health and reduced stress. The results after 7 months were enviable.
Compelling Reasons for the Intervention:
  • Documented high stress levels of health care workers
  • Impact that stress has on individual health status
  • Stress-related mistakes resulting in adverse patient outcomes
Key Results
  • Oncology Staff who responded “often to always” decreased by these percentages:
    • Fatigue 85%, Anxiety 86%, Depression 100%
    • Inadequate Sleep 83%, Headaches 81%
    • Rapid Heartbeats 100%
  • Combined Results with other initiatives:
    • Turnover on the oncology unit was 13.12% pre-intervention and 9.8% at the 7-month timeframe.
    • Incremental overtime on the oncology unit dropped from 1.19 to 0.74 during the same time period.

The tools help me on the spot in crisis or in unexpected situations where I need to stay un–rattled.

RN, Oncology

Using HeartMath, I have been able to manage my stress better. Moments when I usually feel my heart rate elevate, my face flush and my nerves stand on end have now changed to moments where I feel more in control, moments where I feel I can make a clear decision and feel good about it.

RN, Oncology

Decreased frequency of migraines, decreased low back pain, decreased shoulder tension.

RN, Oncology
Riverside Medical Center
Leaders at Riverside Medical Center launched a HeartMath initiative hospital–wide when stress was identified as the top opportunity for improvement, based on the employee attitude survey.
Client Goals
  • Reduce employee stress
  • Maintain single-digit turnover
  • Improve patient satisfaction

 

“Employee satisfaction equals patient satisfaction.” – CEO

Key Results
  • On the next employee opinion survey, over 200 employees mentioned HeartMath, thanking the hospital leaders for bringing us in to help with stress
  • In one targeted department, voluntary turnover reduced from 37% to 2% and stress reduced from 23% to 9%
  • After training 928 employees, turnover for HeartMath-trained staff was half the overall organizational turnover for all staff

We have heard countless stories from our HeartMath-trained staff, thanking us for giving them tools that have helped them make a personal difference in the organization. The techniques have helped leaders and staff in the following situations: decreasing patient anxiety, improving patient safety, providing performance feedback and dealing with conflict, and increasing creativity, innovation and ease in communications and decision making. Even more importantly, we see life as a remarkable journey. We continue to hear how our HeartMath-trained staff have used these techniques with their loved ones at home to help provide an appreciative and supportive environment. We see our employees as caregivers – and the HeartMath program allows us to care for them!

the Riverside Medical Center’s leadership team
Background: Health care providers must think clearly and make critical decisions under stressful circumstances. Providing effective strategies for managing stress in the moment helps mitigate the physical, emotional, and psychological impacts associated with caring for others and promotes resiliency. Staff may also utilize these techniques with patients and their families to help alleviate the symptoms of stress that may be experienced as the result of illness. Over a 6-month period, six 8-hour HeartMath classes were conducted. Study participants included nurses, physicians, patient care assistants, & technicians, care coordinators, administrators and leadership staff.
Conclusions:

The goal of this study was to determine if HeartMath training decreased stress and increased resilience in health care providers. The preintervention and postintervention scores of the POQA-r4 primary scales and subscales support this premise.

This study supports existing evidence that HeartMath techniques are effective in managing stress and increasing resiliency. These techniques are also valuable tools for health care providers to use with patients and their families in the management of symptoms such as pain, anxiety, and sleeplessness related to hospitalization and illness.

Teresa M. Buchanan, MBA, RN & Patricia M. Reilly, MSN, RN, The Impact of HeartMath Resiliency Training on Health Care Providers DIMENS CRIT CARE NURS. 2019;38(6):328-336

Personal & Organizational Quality Assessment–Revised 4 Scale Results:
Pre Post Change Significance*
Organizational Stress 4.27 3.81 – 11% .001
Relational tension 4.93 4.26 -14% .01
Stress 8.80 6.38 -28% .001
Emotional Stress 2.78 2.10 -24% .001
Anxiety and depression 2.77 2.14 -23% .001
Anger and resentment 2.79 2.07 -26% .001
Physical stress 3.25 2.56 -21% .001
Fatigue 3.98 3.18 -20% .001
Health symptoms 23% 8% -15% .001
*Paired t test
Bloomington Health
Senior leadership at IU Health Bloomington endorsed HeartMath as a wellness initiative – to address and transform the chronic stress employees were experiencing at work and in their lives.
After several weeks of practicing HeartMath tools and techniques, employees tell this story:
My life is deeply fulfilling13% increase
I am peaceful16% increase
I am fatigued27% decrease
I am worried21% decrease
Experience body aches18% decrease
Does HeartMath sustain or is it short-lived?
For employees who participated in a HeartMath training within the last 5 years:
  • 72% reported using the techniques at work.
  • 67% reported using the techniques at home.
  • The bottom-line: 3 out of 4 continue to use HeartMath techniques months and years later.

Our LiveWell team trained over 1,000 employees. We celebrate the dramatic improvements in our staff’s quality of life. They feel less fatigued, less worried, have fewer body aches and pains, are more at peace and describe their lives as more fulfilling. All HeartMath participants earn 150 LiveWell Points.

Karen Danielson, Manager, Worksite Wellness

Delays in GI lab schedule – had to go tell room full of families in waiting room about the 1.5 hour delay. I used Quick Coherence Technique, calmed down, spoke clearly and was relaxed. Families took it well and I walked away thinking: that went well…

RN, GI Lab
Delnor
The HeartMath initiative at Delnor–Community Hospital transformed their culture – in employee and patient satisfaction – to become the hospital of choice in their primary market.
Client Goals
  • Reduce turnover, vacancy rates and costs
  • Become a national leader in patient satisfaction
  • Be the hospital of choice in their primary market
Key Results
  • Turnover dropped from 26.9% to 5.9% for HeartMath-trained staff
  • Improved patient satisfaction from the 73rd to a strong and climbing 94th percentile
  • Ranked #1 in employee satisfaction nationwide – Sperduto and Associates national database
  • Hospital leadership sustained peak performance and managed more efficiently in a changing environment
  • Leaders improved work/life balance

HeartMath has given us tools to make the difference between required courtesy and genuine care. As a result, we have achieved our benchmarks in patient satisfaction and employee satisfaction excellence. Without HeartMath, we could not have reached our potential.

Tom Wright, Chief Operating Officer
Methodist Health System
HeartMath helped Methodist Hospitals of Dallas reduce staff stress, and improve relationships, turnover and vacancy rates.
Client Goals
  • Stabilize two nursing units that were experiencing stress and high staff turnover and vacancy rates
  • Reduce staff turnover and stress for the overall hospital staff
Key Results
  • 5 staff losses vs. 12 staff losses in the previous 6 months
  • Licensed staff vacancies dropped from 7.8% to 1.5%
  • Non-licensed staff vacancies dropped from 4.8% to 0.5%
  • Percent of sick hours has decreased post HeartMath (was growing pre HeartMath)

I feel much more relaxed and I have more energy. I feel that I can give even better care to my patients.

NICU nurse

We want to help our employees learn how to better manage their stress. In return, our employees’ success in this program will help us reach our goals of reduced sick-time, increased employee morale, more coherent communication, optimal mental clarity and creativity, and ultimately greater patient satisfaction.

Executive Vice President